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Tracing Analysis

The user tracing function helps you deeply analyze abnormal situations during user access, restore the scene where problems occur, and find the root causes that affect user experience.

Tracing Scope​

User Classification​

Tracing can be based on the following user ranges:

  • All users
  • VIP user groups
  • All VIP users

Note: VIP users can be configured in Alerts > Configuration > VIP User List.

Tracing Dimensions​

Supports user tracing through the following dimensions:

  • User ID
  • Session ID

Exception Types​

Can trace the following types of exceptions:

  • Page
  • Route
  • Operation
  • Request
  • JS Error

Function Operations​

Basic Operations​

  1. Entry method:

    • Click Web Application > Tracing in the left navigation bar

  2. Application filtering:

    • By default, tracing records of all applications are displayed
    • You can select a specific application in the application dropdown menu in the upper left corner of the page

  3. Data export:

    • Click the new export task button in the upper right corner of the page
    • Can export all exception single samples within the selected time period
    • Download export results on the Export List page

Exception Analysis​

Click different types of exception records to view detailed information:

  1. Page loading exception:

    • Can view:
      • Page access waterfall chart
      • Error resources
      • Resource type statistics

  2. Operation exception:

    • Click the operation name of operations and failed operations
    • Can view operation analysis details

  3. JS error:

    • Click the error message of JS errors
    • Can view error details